USAA Car Insurance Review 2022

USAA’s Grade from Collision Repair Professionals: 

In a survey of collision repair professionals by CRASH Network, USAA earned a C grade.

The opinions of auto body professionals are insightful because they see how insurers compare in the use of lower-quality repair parts, whether insurers encourage the use of repair procedures recommended by car makers, and whether insurers have claims processes that lead to quick and satisfactory claims for customers.

Car Insurance

USAA Offer Accident Forgiveness?

Yes, USAA has optional accident forgiveness insurance. Having this perk may increase your premiums at first, but you can get the feature for free after five years if your household hasn’t had any at-fault accidents during that time. You can only get accident forgiveness from USAA for one accident during a six-month or 12-month policy period. It’s not available in all states.

USAA Offer New Car Replacement?

Yes, USAA offers a form of new car replacement coverage as an optional add-on. New car replacement protection helps if your new vehicle is a total loss. USAA adds an extra 20% reimbursement to the actual cash value of the vehicle if you have this coverage and your new car is wrecked and you need to replace it. You need both comprehensive and collision coverage to have this coverage and it’s not available from USAA for leased vehicles.

USAA Car Insurance

USAA Offer Gap Insurance?

No, USAA doesn’t provide loan or lease gap insurance. Gap insurance is meant to bridge the gap between what a car is worth and the amount still owed on the vehicle. For example, if a car is a total loss and its actual cash value (ACV) is $15,000 but the owner still owes $20,000, gap insurance picks up the $5,000 difference.

USAA Offer a Diminishing Deductible?

No, USAA doesn’t have a diminishing deductible option. Insurance companies that offer a diminishing deductible will decrease the deductible over a period of time if you don’t get into accidents or file claims.

USAA Offer SR-22s?

Yes, USAA can provide SR-22 insurance, which is for high-risk drivers. States may demand drivers get an SR-22 certificate from their insurance company if they’re involved in multiple accidents, get multiple moving violations or have other issues that make them higher risk. The SR-22 certificate confirms the car owner has at least minimum insurance coverage.

USAA Offer Usage-Based Insurance?

Car Insurance

Yes, USAA has a usage-based insurance program called SafePilot. SafePilot is a smartphone-based app that gauges your driving and offers tips. The app monitors harsh braking, total hours driven, location and time, whether you have a passenger and phone usage.

Drivers who enroll in USAA’s program save 10% and may be eligible for a 30% discount based on their driving score. The discount could vary annually based on your driving for the year. USAA says SafePilot isn’t used to assess a person’s insurability and won’t lead to higher rates.

USAA Offer Pay-Per-Mile Insurance?

No, USAA doesn’t have a pay-per mile car insurance option. Pay–per-mile coverage charges drivers a base rate combined with a per-mile rate. The less someone drives, the lower the rate for a pay-per-mile policy.

USAA Offer Rideshare Insurance?

Yes, USAA offers a rideshare insurance option as an endorsement to a USAA policy. Transportation network companies like Uber and Lyft offer insurance coverage for their drivers, but that’s limited to specific times in a trip. Those policies often don’t cover the period when the driver has the app open but a rider hasn’t accepted a ride yet—and your personal policy is unlikely to cover this time period. USAA’s rideshare endorsement provides protection during that period.

About USAA Car Insurance

USAA has been serving military members and their families since 1922. It began when 25 Army officers decided to insure each other’s vehicles. Today, USAA serves millions of members with its diversified group of financial services companies.

Car Insurance

You can join USAA only if you are a current or former military member or the spouse of a military member. Children of military members may join USAA as well.

USAA sells insurance for a wide variety of vehicles: cars, motorcycles, recreational vehicles, boats and classic cars. For members with their pilot’s license, USAA offers aviation insurance.

Optional insurance coverage types like roadside assistance and rental reimbursement are also available from USAA.

USAA Car Insurance Discounts

Bundling discount. You can save up to 10% when you bundle USAA auto and home policies.
Safe driver discount. Have a good driving record for more than five years and you’ll earn a discount from USAA.
Defensive driving discount. Make sure to get this discount if you take an approved defensive driving course.
Driver training discount. This is for finising a basic driver’s training class.
Good student discount. If your student gets good grades, you could get a price break
New vehicle discount. Savings if your car is not more than three years old.
Multi-vehicle discount. You’ll get this if you Insure two or more vehicles with USAA.
Annual mileage discount. Got low annual mileage? You’ll qualify for discounts.
Vehicle storage discount. You can save as much as 60% on your car insurance when you store your car—for example, when you’re away on deployment.
Family discount. When a child of a USAA auto insurance member signs up for auto insurance, they can receive up to a 10% discount on their insurance.
Length of membership discount. Long-time members are eligible for savings.
Military installation discount. When you keep your car in a garage on a military base, you can save up to 15% on your policy’s comprehensive coverage.

More Insurance from USAA

Not only does USAA offer home and auto insurance, but it also provides a variety of other insurance products. For those who are constantly dropping or losing their phones, USAA sells cell phone protection insurance. Since warranties usually don’t cover theft or loss, a protection plan can help replace your phone.

For those who love their pet like they love their family members, USAA sells pet insurance from Embrace to help with veterinary care costs. And, if you’re hosting an event, USAA offers special event insurance that can cover event cancellation due to deployment, severe weather, illness and other reasons.

Other policies USAA offers include:

Dental insurance
Farm and ranch insurance
Life insurance
Major medical insurance
Small business insurance
Travel insurance
Vision insurance

Through the USAA app, customers can manage insurance and banking products, including:

Pay bills
Access insurance ID card
Request roadside assistance
Report claims
Review accident checklist
Access member-exclusive discounts for travel deals, online shopping, and more
Join USAA Member Community
Send money with Zelle
Access mobile wallet
Mobile deposits
Calculate loan payments
Locate ATMs